Healthcare organizations are trying to improve patient experience, safety, and retention while their workforce is operating in survival mode.
Employees are:
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Emotionally depleted
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Financially strained
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Disconnected from purpose
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Carrying outside stress they cannot “leave at the door”
The result is:
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Inconsistent patient experience
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Compassion fatigue
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Disengagement before turnover
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Leaders spending more to fix symptoms than causes
This is not a motivation problem.
It’s a capacity and workforce stability problem.
You can’t get satisfied patients from exhausted people.
Traditional "wellness" initiatives often fail because they feel like another task on an overflowing plate. I help healthcare organizations address the root cause of disengagement by restoring the human capacity for presence.
A Different Kind of Credibility I understand the "invisible baggage" because I’ve lived it from the other side of the bedside. This isn't about "trying harder", it's about creating a culture where:
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Retention is a byproduct of respect, not just perks.
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Compassion fatigue is replaced by sustainable empathy.
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Risk is lowered because staff are present enough to catch the details that matter.
The Bottom Line Investing in the human capacity of your team isn't just "nice to do"—it’s a fiscal necessity. By moving your staff out of survival mode, we protect your patient scores, slash turnover costs, and build an employer brand that attracts the best in the field.
"The training went really well! I heard a lot of positive feedback from my colleagues."
Katie C. Massachusetts General Hospital
Let's Partner Together to Create:
1. Stabilized Workforce Capacity 2. Reliable Patient Experience and Safety 3. Leadership That Fixes Root Causes
Why Matt's Lived Experience Increases Buyer Value (Not Decreases It)
This is where many speakers go wrong. He doesn’t.
His story does not exist to inspire. It exists to establish credibility around survival, trust, and presence.
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He knows what it’s like to be a patient whose life depends on presence
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He understands why “finding your why” feels impossible when you’re just trying to survive
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He creates psychological safety because he doesn’t minimize struggle or oversell positivity
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He can talk about hope without bypassing reality
That makes his message trusted, not tuned out.
"Many staff members commented that your presentation was their favorite part of the retreat!"
-Kim Kempf, MA, LPC
Award-Winning Author of Financially Capable
Matt's award-winning book, Financially Capable, gives individuals a clear, human framework for understanding money — without shame, jargon, or overwhelm.
It’s the foundation for much of his work with organizations and reinforces the idea that financial capability is a skill that can be learned, strengthened, and sustained.
"Readers will be empowered to take control of their finances and futures. A timeless go-to guide.”
—Tammy Gooler Loeb, author of
Work from the Inside Out